Privacy Policy
Effective Date:09/27/2020
1. Introduction
Welcome to Nepline, your trusted online food delivery platform. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your data. By using the Nepline website and services, you agree to the terms outlined in this policy.
2. Information We Collect
a. Personal Information: When you use our services, we may collect personal information such as your name, email address, phone number, and delivery address.
b. Order Information: We collect data related to your food orders, including the items you order, order history, and payment information.
c. Device Information: We automatically collect information about your device, such as your IP address, browser type, and operating system.
d. Usage Data: We may gather information about how you interact with our website and services, including pages visited, time spent, and features used.
3. How We Use Your Information
a. Order Processing: We use your personal information and order data to process your food orders and facilitate deliveries.
b. Improvement of Services: We analyze usage data to improve our website, services, and user experience.
c. Communication: We may send you order confirmations, updates, and promotional materials via email or SMS, based on your preferences.
4. Data Sharing
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:
a. Restaurant Partners: We share your order information with the restaurants from which you order for fulfillment.
b. Delivery Providers: We provide your delivery address and order details to our delivery partners to facilitate timely and accurate deliveries.
c. Service Providers: We engage trusted service providers to help us operate and improve our services, including payment processors and analytics services.
d. Legal Compliance: We may disclose your information to comply with legal obligations or respond to law enforcement requests.
5. Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
a. Access and Correction: You have the right to access and correct your personal information. You can do this by logging into your Nepline account.
b. Opt-Out: You can opt-out of promotional communications by adjusting your preferences in your account settings or following the unsubscribe instructions in our emails.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children.
8. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. The revised policy will be effective immediately upon posting on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at [info @ nepline .com.}
